FAQ
Frequently Asked Questions
Here is the most frequently asked questions about the subscriptions
The “Kickstart Package” is a 3-month plan offering a personalized workout routine, nutritional guidance, weekly check-ins, access to exclusive resources, and 24/7 support. The “Transformation Package” is a 6-month plan with additional features like bi-weekly check-ins, advanced nutritional coaching, priority support, and bonus materials.
You will have access to your plan for the entire duration of your subscription, the subscription will start as soon as the trainer sent you the training program. After your subscription ends, If you choose to renew your subscription, your access will continue uninterrupted.
Your satisfaction is a top priority. If you’re unhappy with the plan, please reach out to me within the first 14 days of starting your program. We’ll discuss your concerns and make any necessary adjustments to better suit your needs. If you’re still not satisfied, we can discuss potential options, including a partial refund or transitioning to a different plan that might be a better fit for you.
After you select a plan, you’ll receive a detailed questionnaire to assess your fitness goals, current lifestyle, and preferences. Based on this, I’ll create your personalized program within 3-4 days, followed by an onboarding call to discuss the plan.
Yes, you can upgrade from the “Kickstart Package” to the “Transformation Package” at any time. Just reach out, and I’ll assist with the transition.
Your workouts will be delivered through a digital platform, accessible on your phone, tablet, or computer. You’ll receive detailed instructions, including video demonstrations to ensure proper form.
Flexibility is key to success. If you need adjustments due to changes in your schedule, fitness level, or goals, just let me know during our check-ins, and I’ll modify the plan accordingly.
Weekly or bi-weekly, depending on your plan, we’ll review your progress via a video call, email, or messaging. We’ll discuss what’s working, any challenges you’re facing, and make any necessary adjustments.
The program can be tailored to your available equipment, whether you’re working out at home or in a gym. If you have specific equipment, I’ll incorporate it into your plan.
Nutritional guidance is personalized to support your fitness goals. I’ll provide meal suggestions, macro tracking, and tips for healthy eating habits that align with your lifestyle.
You’ll have direct access to me via messaging, where you can ask questions, share updates, or seek motivation anytime you need it.
You’ll have the option to renew your subscription or transition to a maintenance plan if you’ve achieved your goals. I’m here to support your continued success.
Yes, you can cancel your subscription at any time. However, it’s recommended to complete the program for the best results. Refunds or partial refunds are subject to the terms outlined in our agreement.
You’ll receive a fitness journal as part of the “Transformation Package,” and I’ll provide guidance on tracking your workouts, measurements, and overall progress digitally or in print.